Tech Mahindra is hiring Customer Service Associate for the multiple locations.
Role: Customer Service Associate Location: Across India Experience: FreshersQualification: Graduation Not Req Batch: Any Openings: 500 Salary: 2.50 LPA
Desired Candidate Profile
Undergrads / Graduates can apply / Freshers Also Excellent Verbal & written communication skills Willing to work in a 24X7 environment supporting customers worldwide. Basic Understanding of customer service
Roles and Responsibilities
Takes ownership of each customer's case and works towards resolution of the issue by looping in support at various levels
Acts quickly to resolve customer issues in a way that retains trust and maintains delight.
Demonstrates customer- oriented responsiveness in answering inquiries and issues through compliance
Ensures timely and accurate resolution of problems to avoid customer business impact.